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Privacy Policy

For questions, please contact:

Refund Policy

For more information, please contact:

Refund Policy

For more information, please contact:

You can cancel your membership at any time by contacting us at team@joinfella.com with the subject line “Cancellation Request.” 

Our refund policy is outlined below:

Prescription Path

  • If you change your mind and decide to cancel your prescription path within 48 hours of purchase, you may request a full refund.
  • If you change your mind and decide to cancel after your first doctor’s visit, but     within your first 30 days of membership, you will be given a full refund, less a $50 fee that we must pay the doctor.
  • If you cancel outside of your first 30 days of membership, your payment is non-refundable and we cannot issue a refund. 
  • If you need to take a break for any reason, you can pause your three-month     membership  for up to 60 days, once during any 12 month period. After up to 60 days, you will be able to rejoin your program for the remaining     duration of your membership.

Coaching Path

  • If you're not satisfied with our coaching program, you may request a full refund at any time during your first 30 days of your membership.

Read our full Terms of Use for more information about our membership. For any questions about our membership options, reach out to us at team@joinfella.com. We’re in this together and will work with you to make sure you are achieving real results.